How do I place an order?
You have two options:
- Place your order online on our secure site.
- Call us and our friendly customer service team will be happy to help you (800-331-9843 or locally 507-665-6271).
Once I place an order, how long before my order arrives?
Shipping transit time depends on your location. We are based in Le Sueur, Minnesota. Orders typically ship a day or two after we receive them, so a customer should have their order within a week of our receiving it.
How are orders shipped?
We are keenly aware of shipping expenses. Since we receive the best rates from Federal Express, we always use them as our first choice. If there is a reason you prefer another method, please let us know. We'll gladly work with you to find the best, most economical shipping method. If we are shipping to Alaska or Hawaii, we usually ship USPS.
How much is shipping?
Cards always ship free. We'd love to offer free shipping on everything else but, because of the weight and size of our other products, we cannot ship them for free so we've developed the following affordable rates. They are based on your pretax total as follows:
| Pretax Total | Shipping |
|---|---|
| Under $9.99 | $4.95 |
| $10-49.99 | $7.95 |
| $50-99.99 | $9.95 |
| $100-199.99 | $11.95 |
| $200+ | $13.95 |
AK and HI require a $10.00 shipping surcharge that will be assessed to all orders (including orders that qualify for free shipping).
Important Note: If you order a greeting card ($3.37) and a journal ($9.97) you will be charged $4.95 for shipping. We never include greeting cards when we calculate your shipping charges.
Is there a minimum order?
No. We fill orders of any size.
How do I pay for an order?
We accept Visa, MasterCard, American Express and Discover. You may also call us with your order and credit card information.